Water Damage Restoration

Water damage is the most common home claim because of the amount of water sources in your home. It is important to contact a restoration company immediately after noticing water damage. The longer the affected material remains intact the more of a chance the damage will spread to unaffected areas. Water damage comes in a several degrees as there are different categories of water.

  • Clean Water: Clean water (tap/from a filtered source)
  • Grey Water: Non-toxic contaminated water
  • Black Water: Toxic contaminated water (grossly contaminated)


Clean or Filtered water damage is when a tap or filtered water source leaks. White water is the least likely to cause microbial growth (mold), but if not properly mitigated and acted upon, it can still cause severe damage.

After you notice the water damage it is vital to have a restoration expert assess the damage and remove warped/damaged material, treat affected material and reconstruct/replace the removed material.


Grey Water is contaminated water coming from an unfiltered or untreated source. This type of water can cause significant damage because it is a non-toxic water when it initially leaks and if left untreated it quickly becomes “grossly contaminated” due to the bacteria present in the water.

The damaged material may need to be removed and the affected areas needs to be treated as fast as possible. People often make the mistake of waiting to have the damage assessed and addressed due to the non-toxic nature of the water. Within days and sometimes hours; toxic bacteria and microbial growth (mold) can begin to spread past the initially damaged area.


Black Water is water that typically originates from a sewer source or any other gross contaminant that is toxic to people and animals. Any material this water comes in contact with needs to be removed. This water contains harmful bacteria and if left untreated; can result in toxic microbial growth (mold) which will spread to other unaffected areas.

The affected materials need to be removed and replaced by professionals who have the experience, certification and capability to properly access the damage, removing the affected materials, treating the remaining materials and replacing/restoring the damaged areas. If this process is not done correctly you risk the eventual growth of harmful, toxic microbial growth (mold), further damage and lingering odor.


Storm and/or Physical Damage presents many obstacles which require a diverse and capable restoration company to properly handle your claim. Severe wind, rain, hail, earthquakes, a car crashing into your home and even a tree falling on your home can cause damage that needs demolition, mitigation, restoration and reconstruction.

Severe wind, rain, earthquakes and hail can damage to roofs, flood houses with debris, break windows and even damage foundations. Having the right restoration company with the resources to handle any type of loss will speed up the process and ensure your home is properly restored back to pre-loss condition.


After Water Loss

Water losses can be a just as devastating and disruptive as a fire loss. The Pacific Northwest is prone to water losses from flooding, heavy rainfall, freezes and home water supply issues due to aging homes; our team at PROBuild Contractors help hundreds of homeowners and business owners every year to restore their home/business back to pre-loss condition.

What To Do After A Water Loss:

1. Once you notice standing water, wet spots or stains you need to identify and cut off the source, if possible.

If you are unable to identify the source you will need to contact a company who can help. Typically you will want to call a water damage restoration company or plumber(if you suspect a the leak to be coming from a pipe.)

2. Once the source has been identified and/or cutoff you will want to remove any personal items away from the affected areas.

This would include furniture, rugs, clothes, boxes, etc.

3. Fixing the source of the leak is paramount when dealing with a water loss.

Whether the leak is coming from a crack in your foundation or a pipe you will want to fix the issue prior to any mitigation work begins.

4. Once the Leak is fixed you will want to hire a water restoration company to assess the damage and begin the mitigation process.

This will consist of testing the presumably affected material, removing heavily damaged material and drying out any material that can be restored.

5. At this point depending on the severity and source of the water loss you will want to contact your insurance to report the loss and discuss coverage.

If you do make a claim your insurance company will provide you a claim number and assign you an adjuster. Save the claim number and the adjusters contact information.

6. If your home is too damaged or affected by grossly contaminated water you may need to find a temporary living space.

You will want to discuss these options with your insurance.

7. Stay in contact with your water damage restoration company, insurance adjuster and insurance company to and stay up-to-date on the status of the repairs and restoration.